At Westwood, we strive to create a learning environment where students can focus on learning and not be troubled with technical problems. That is why we offer every student enrolled in an online program access to the Westwood Help Desk which is staffed with industry experts that are knowledgeable in technology and dedicated to your satisfaction.
Technical support
Resolving your technical questions is so important to us that we provide personalized support 24 hours a day, seven days a week. That's right! Even if you are studying at 3 AM and you run into a technical problem, you are able to connect to a live resource to help you troubleshoot your issue.
HelpDesk experts are able to assist you via telephone and/or email to give you a choice on how your issues are resolved. Course platform support operates 24 x 7 x 365.
Email the HelpDesk or call toll free to 1-855-581-7757 for all technical issues including problems with computer software, assistance navigating the Westwood.edu site and password issues.
PC requirements by program
Westwood College - Online Campus will issue a required webcam to all bachelor program students. All Westwood College - Online Campus students may be required to upgrade hardware and/or software during their education.
Mac® use is limited to Intel Macs running Windows XP, Vista or Windows 7 using Boot Camp. Parallels/Fusion are NOT supported. Mac systems must meet the same requirements as the PC Operating System they are using. No Mac hardware/software will be available from Westwood.
Each student must have access to a computer that meets the following minimum system requirements:
MBA
Business Administration: Major in Accounting (BS)
Business Administration: Major in Healthcare Management (BS)
Business Administration: Major in Management (BS)
Business Administration: Major in Marketing Management (BS)
Criminal Justice (BS)
Medical Insurance Coding and Billing (AAS)
Medical Office Management (AAS)
Paralegal (AAS)
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Operating System
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Windows® XP
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Windows VistaTM
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Windows 7
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Processor
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800MHz+
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1GHz+
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1GHz+
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Memory (RAM)
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256MB (512MB Rec.)
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512MB (1GB Rec.)
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1GB+
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Hard Drive
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15GB AVAILABLE space
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Other Drive
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DVD-ROM/CD-R/-RW drive (DVD±R/±RW recommended)
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Sound
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Speakers/Headphones
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Internet
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Broadband (DSL, Cable, Satellite)
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Westwood College online students may be required to upgrade hardware and/or software during their education.
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Information Technology (AAS)
Information Technology: Major in Network Management (BS)
Information Technology: Major in Systems Security (BS)
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Operating System
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Windows XP
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Windows Vista
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Windows 7
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Processor
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1.3GHz+
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1.3GHz+
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1.3GHz+
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Memory (RAM)
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2GB (2GB+ rec.)
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2GB (2GB+ rec..)
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2GB (2GB+ rec.)
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Hard Drive
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25GB+ available space
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Other Drive
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DVD-ROM/CD-R/-RW drive (DVD±R/±RW recommended)
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Sound
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Speakers/Headphones
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Internet
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Broadband (DSL, Cable, Satellite)
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Westwood College online students may be required to upgrade hardware and/or software during their education.
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Software Development: Major in Game Software Development (BS)
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Operating System
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Windows XP
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Windows Vista
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Windows 7
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Mac:
Windows via
Bootcamp 2.0+ONLY*
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Processor**
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1.6GHz+
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P4/AMD 3GHz or
Intel Core2 2GHz+
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P4/AMD 3GHz or
Intel Core2 2GHz+
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P4/AMD 3GHz
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Memory (RAM)
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2GB (2GB+ rec.)
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2GB (2GB+ rec.)
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2GB (2GB+ rec.)
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3GB (4GB+ rec.)
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Display
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1280 x 1024 capable display or greater
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Hard Drive
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40GB AVAILABLE space
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Other Drive
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DVD-ROM (DVD-RW/CD-RW Recommended)
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DVD/Superdrive
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Sound
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Speakers/Headphones
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Internet
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Broadband (DSL, Cable, Satellite)
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Printer/Scanner
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Regular format printer
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Other
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Boot Camp 2.0+
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*While other degrees require Macs meet the Windows OS requirement, Autodesk has outlined specific requirements for software running via Windows on Bootcamp.
**NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only
Westwood College online students may be required to upgrade hardware and/or software during their education.
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Graphic Design: Major in Animation (BS)
Graphic Design: Major in Game Art (BS)
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Operating System
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Windows XP 64
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Windows 7 64
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Processor*
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2GHz or faster
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Memory (RAM)
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4GB RAM (8GB recommended)
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Display
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1280x900 capable display or higher
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Graphics**
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Direct X 9 and OpenGL 2.0 capable - 256MB+ VRAM
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Hard Drive
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100 GB AVAILABLE space
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Other Drive
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DVD-ROM/CD-R/-RW drive (DVD±R/±RW recommended)
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Sound
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Speakers/Headphones
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Internet
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Broadband (DSL, Cable, Satellite)
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Scanner
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Flatbed (not sheet-fed) color scanner
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Digital Camera
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4.0MP+ NOT a cell phone
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*NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only
**Note: The requirements for graphics card are dependent on the software used and may change during the course of a student's education.
Westwood College online students may be required to upgrade hardware and/or software during their education.
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Graphic Design (AAS)
Graphic Design: Major in Visual Communications (BS)
Graphic Design: Major in Web Design (BS)
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Operating System
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Windows XP 64
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Windows 7 64
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| Processor* |
2GHz or faster
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Memory (RAM)
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4GB RAM (8GB+ recommended)
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Display
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1280x900 capable display or higher
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Graphics
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Open GL 2.0 video display adapter with 64MB VRAM (256MB VRAM rec.)
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Hard Drive
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40GB AVAILABLE space
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Other Drive
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DVD-ROM/CD-R/-RW drive (DVD±R/±RW recommended)
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Sound
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Speakers/Headphones
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Internet
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Broadband (DSL, Cable, Satellite)
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Scanner
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Flatbed (not sheet-fed) scanner
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Digital Camera
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Available with course material or student may purchase their own: Digital SLR or Manual Mode Capable, minimum 6.1 megapixel, 18-55mm lens (or equivalent), minimum 15 sec to 1/2000 exposure capabilities, minimum 100-1600 ISO
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*NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only
Visual Communications students may need to spend up to $200 on resources and supplies during their education (including, but not limited to: tripod, studio lighting materials, parachute (or similar cloth), photo bulbs)
Westwood College online students may be required to upgrade hardware and/or software during their education.
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Computer Aided Design/Architectural Drafting (AAS)
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Operating System
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Windows® XP Professional
(SP3 or later) 64-bit
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Windows® 7 Enterprise, Ultimate
or Professional 64
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| Processor* |
Intel® Pentium® 4 or AMD Athlon (Athlon64 or newer), 3GHz or greater or
Intel or AMD® dual-core , 2 GHZ or greater
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Memory (RAM)
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4GB RAM (8GB recommended)
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Display
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1280 x 1024 monitor with true color;
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Graphics
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Display adapter capable of 24-bit color for basic graphics, 256 MB;
DirectX® 10-capable graphics card with Shader Model 3; OpenGL® 2.0 specification support
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Hard Drive
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40 GB AVAILABLE space
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Other Drive
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DVD-ROM/CD-R/-RW drive (DVD±R/±RW recommended)
|
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Sound
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Speakers/Headphones
|
|
Internet
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Broadband (DSL, Cable, Satellite)
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*NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only
Westwood College online students may be required to upgrade hardware and/or software during their education.
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Interior Design (BS)
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Operating System
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Windows XP 64
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Windows 7 64
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Mac: Windows via
Bootcamp 2.0+ONLY*
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| Processor** |
1.6GHz+ |
P4/AMD 3GHz |
P4/AMD 3GHz+ |
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Memory (RAM)
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4GB (8GB+ rec.)
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4GB (8GB+ rec.)
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3GB (4GB+ rec.)
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Display
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1280x1024 capable display or greater
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|
Hard Drive
|
15GB AVAILABLE space
|
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Other Drive
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DVD-ROM (DVD-RW/CD-RW Recommended
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DVD/Superdrive
|
|
Sound
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Speakers/Headphones
|
|
Internet
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Broadband (DSL, Cable, Satellite)
|
|
Printer/Scanner
|
Flatbed (not sheet-fed) color scanner and regular format printer
|
|
Other
|
|
Boot Camp 2.0+
|
*While other degrees require Macs meet the Windows OS requirement, Autodesk® has outlined specific requirements for software running via Windows on Bootcamp.
**NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only
Westwood College online students may be required to upgrade hardware and/or software during their education.
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